Job Description

Posting Date

12/23/2025 1212 Wilshire Blvd., Los Angeles, California, 90017, United States of America LOCATED ON SITE AT PIH Good Samaritan in Los Angeles, CA

Patient Pathways is an innovative team within DaVita, the nation's largest independent provider of kidney dialysis. As an integral part of this team of individuals, you will serve as a liaison between patients, physicians, hospitals, clinics, and healthcare insurance providers. We seek to utilize your knowledge base in patient education including medical insurance by connecting you face-to-face with our patients and allowing you to deal effectively with their unique and sometimes difficult situations.

You have the opportunity to thrive in an independent, goal-oriented work setting. Your multitasking skills will be put to the test as you intercept and respond energetically to the requests of your multiple constituents.

This position is responsible for the development and implementation of Patient Pathways Program through providing patient education, processing timely dialysis placement referrals, and management of avoiding admissions through the Emergency Department, as well as assisting to manage avoidance of dialysis on day of discharge. This position enhances relationships with local hospitals, doctors, and other kidney care providers by focusing on specific activities that will demonstrate the value and return on investment to contracted hospitals with Patient Pathways. This position is responsible for improving for improving the patient education process by analyzing and sharing best practices with other members of the department.

As a teammate with Patient Pathways, you will enjoy the stability of working with a well-established Fortune 500 company, while simultaneously experiencing daily impact in the lives of patients. You can be confident that fulfillment within your position and career advancement opportunities will abound!

Let's face it...the world of healthcare is dynamic and moves at the speed of light. Unlike many healthcare companies in the market today, we acknowledge that our teammates are our most important asset and we want to help them to feel fulfilled in their careers.

When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth, and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

Here is what you can expect when you join our Village:

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being, and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

We are looking for candidates with the following qualifications:

• Associate degree is required, Bachelor's Degree in social work, nursing, or related feed strongly preferred
• Knowledge of health systems and community resources required.
• Strong communication skills with the ability to work collaboratively with healthcare providers and community resources required.
• Strong organizational and time management skills with the ability to prioritize tasks and manage multiple projects simultaneously, required.
• Knowledge of Medical terminology and the ability to read and interpret medical records is required.
• Proficiency in the use of electronic medical records and other technology preferred.
• At least one year of discharge planning and/or case management support role/experience, or experience working with dialysis patients preferred.
• At least one year of working with physicians preferred.
• Current certification in case management/social work, or willingness to obtain certification is preferred.
• Strong work ethic and desire to serve our patients
• Valid driver's license and ability to travel locally is required **
• Will cover PIH in Los Angeles
• Ability to work Mon - Fri: within a 8 am - 5 pm schedule: full-time work: 32 hours/week flexibility is important.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

#LI-KOG

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $24.00 - $28.50/hour.

For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

Job Tags

Minimum wage, Full time, Local area

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