Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Join us and inspire every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team! As a Starbucks Lead Barista, you’ll be a role model for the store operations standards that define our Starbucks Experience. You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike. You’d make a great Lead Barista if you: Take initiative and act as a role model to others. Enjoy working as a team and motivating others. Understand how to create great customer service experience. Have a focus on quality and take pride in your work. Are confident in leading, deploying, and guiding others. Are open to learning new things (especially the latest beverage recipe!) Are experienced with responsibilities like cash-handling and store safety. Can keep cool and calm in a fast-paced, energetic work environment. Have excellent communications skills. Summary of Experience: Customer service experience in a retail or restaurant environment - 1 year Basic Qualifications: Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation. Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees Knowledge, Skills and Abilities: Ability to direct the work of others Ability to learn quickly Effective oral communication skills Knowledge of the retail environment Strong interpersonal skills Ability to work as part of a team Ability to build relationships CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively verbally and in writing in English. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve problems and make sound decisions in standardized and changing situations. WORK ENVIRONMENT The work environment characteristics described here are representative of those encountered while performing the essential functions of this job. The noise level is usually moderate to high. This role requires handling sensitive and confidential information with integrity and discretion. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing for long periods of time. Ability to lift up to 40 lbs. Ability to bend, reach, and move quickly in a fast-paced environment. COMPENSATION: $16.50/HR If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Terrible's has grown dramatically over the last 70+ years, but our customer service remains the same. Our employees are dedicated to maintaining the highest level of customer satisfaction at every location. Our employees are trained thoroughly and updated with new information regularly. Product knowledge, quick, efficient service, and a friendly smile are trademarks of our stations. In an ever-changing world, its nice to know some things will never change.

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