Job Description

Patient Service Specialist

SSM Health Physical Therapy - Outpatient Division

Entry level position - Pay rate starts at $18 (Based on experience)

Part-Time - 20 hours - Set schedule

Hours varying between 7A-7P

Responsibilities

This administration/front office medical position requires excellent customer service. The Patient Service Specialist (PSS) encompasses all front office duties, including but not limited to: insurance verification, customer service, data entry, scheduling, billing reconciliation, faxing, scanning, communication with doctors, multitasking and organization.

Responsibilities include:

• Greets patients
• Answers phones
• Patient intake and data entry
• Insurance verification and pre-authorization
• Schedules patient appointments
• Operates front office of outpatient centers
• Supports therapists and therapy assistants
• Daily cash balancing and weekly banking deposits

If you have experience in the below you could be a great candidate:

• Office admin
• Receptionist
• Patient Service Representative
• Health care
• Medical field
• Administrative Assistant
• Patient Care Specialist
• Front desk
• Customer Service
• Server
• Retail
• Hotel
• Guest Services
• Office Coordinator
• Great work ethic

Qualifications

Minimum Qualifications:

• High School degree or diploma required
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required

Preferred Experience:

• One year in medical office setting that required multitasking preferred
• Knowledge of health insurance preferred

Additional Data

Generous benefits package including:

• Health, Dental, and Vision insurance; Life insurance; Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• Excellent Orientation Program

We have been recognized numerous times by the St. Louis Post Dispatch as one of the "Top Workplaces" in St. Louis!

Equal Opportunity Employer including Disabled/Veterans

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