Job Description

Part-Time Medical Receptionist

Anne Arundel Dermatology is seeking a part-time Medical Receptionist to support our dermatology office in Tampa, FL (Academic Alliance in Dermatology). Schedule: Tuesday, Thursday, and Friday Hours: 8:00 AM - 5:00 PM Candidates with experience in a medical office, healthcare front desk, or dermatology practice are preferred. Strong customer service experience in a high-volume setting will also be considered.

Academic Alliance in Dermatology, an affiliate of Anne Arundel Dermatology, has 20 locations throughout Southwest & Central Florida. For over 30 years, Academic Alliance in Dermatology has been providing patients with premier medical and cosmetic dermatology services. Led by renowned expert Dr. Panos Vasiloudes and backed by the most innovative and cutting-edge equipment, our team expertly diagnoses and treats a wide variety of dermatological conditions.

We are committed to continual training and education for our physicians and staff. We are on top of the latest developments in dermatology including ongoing research, emerging treatments, new drugs, and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive training and long-term career growth opportunities from within.

Responsibilities

We are seeking a professional, friendly, and detail-oriented individual with strong communication and customer service skills. In this role, you will play a key part in both the daily operations of the practice and the overall patient experience. You'll be responsible for managing front desk activities, coordinating patient flow, and ensuring each patient has a smooth and positive visit.

Duties & Responsibilities:

• Greet patients in a friendly, professional manner and provide excellent customer service
• Manage patient check-in and check-out processes
• Schedule appointments and referrals accurately
• Answer and screen incoming calls; take clear and concise messages
• Enter and update patient demographics and insurance information
• Review patient charts to ensure all required information, forms, and signatures are complete
• Collect copays, balances, and other patient payments
• Track and manage patient flow in the reception area
• Respond to patient questions regarding scheduling, billing, and general inquiries
• Distribute incoming reports, correspondence, and documentation to appropriate charts
• Ensure phone messages, faxes, and internal communications are handled promptly
• Assist with inventory tracking and supply orders as needed
• Run end-of-day reports and balance payment totals when closing
• Support team members and assist with additional administrative tasks as needed

Qualifications

Education and Experience:

• High School Graduate or GED (required).
• 2+ years of customer service experience
• 1-3 years recent experience as a Medical Receptionist in a clinical or surgical setting (preferred).
• Previous experience in Dermatology (preferred).

Skills/Abilities:

• Excellent customer service and communication skills.
• Knowledge of HIPAA standards.
• Must be able to manage multiple tasks simultaneously.
• Excellent organizational and time management skills.
• Ability to function well in a fast-paced and at times stressful environment.
• Detail-oriented
• Working knowledge of multi-line phone system.
• Able to operate standard office equipment (i.e. computer, fax, copier, scanner, etc)
• Intermediate computer skills and experience in EMR utilization
• Fluent in English.
• Ability to sort and file materials correctly alphabetically or numerically.
• Ability to travel to and provide coverage for other local offices as-needed.

Physical Requirements:

• Sitting, some standing, stooping and reaching.
• Manual dexterity sufficient to operate a keyboard.
• Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
• Lifting and carrying up to 30 pounds.

Licensure/Certifications/Education

Full time employees (defined as regularly working at least 30 hours per week) are eligible for the following benefits:

• Medical, Dental & Vision insurance effective 1st of the month after date of start
• Short-term and long-term disability, Voluntary life (employee, spouse, and child), Critical Illness, and Hospital Indemnity Effective the 1st of the month following date of hire
• Company provided Basic Life/AD&D insurance
• Paid time off
• Paid holidays
• Retirement Savings account
• Employee discount on cosmetic services and products

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