Job Description

Project Manager/Coordinator

Andover, Ma/Boston, MA - Hyrbid 3 days onsite weekly

12 Months contract + possible extension

Job Description:

1. Program & Project Delivery Excellence

• Manage day-to-day coordination and delivery across RLM, ICT, and Trust Center initiatives, ensuring clear scope, risks, dependencies, and timelines
• Produce consolidated status updates for all programs and support governance forums
• Maintain high-quality documentation across programs including RAID logs, action trackers, program plans, and governance records

2. Requirements Definition & Business Analysis

• Lead requirements gathering for enhancements, new capabilities, workflows, reporting, and harmonized processes across RLM, ICT, and Trust Center
• Develop SOWs, functional specifications, process flows, and data-related documentation for multi-program initiatives

3. Enhancement & Change Management Leadership

• Facilitate enhancement cycles, including feasibility analysis, estimation, dependency mapping, and readiness checks
• Manage change requests (e.g., through JIRA) with robust visibility across programs and domains

4. Stakeholder Engagement & Cross-Domain Collaboration

• Engage stakeholders across Risk, Internal Control, ICT stakeholders, Cybersecurity, Compliance, Data, DTC, and regional/global teams

5. Governance, Compliance & Risk Alignment

• Ensure program requirements reflect governance standards, control frameworks, cybersecurity, privacy, and regulatory obligations
• Contribute to business impact assessments, risk mapping, and business continuity considerations across all programs

6. Data, Integration & Platform Alignment

• Ensure data quality, dashboard requirements, KPIs, and reporting frameworks are consistently structured across systems

7. Continuous Improvement & Performance Optimization

• Partner with program leads to define KPIs and performance measures for RLM, ICT, and Trust Center
• Business process design & workflow optimization across multiple domains (risk, incident, controls, trust)
• Requirements gathering & documentation excellence
• Experience with GRC platforms (e.g., Resolver, AuditBoard, internal assurance tools)
• Understanding of taxonomies, data models, and system integration concepts
• Familiarity with SOWs, enhancement cycles, governance processes
• Proficiency in JIRA, Confluence, and collaboration tools

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