Job Description
About this Position Posting Detail Information
Position Number SE0518.00000
Position Title Student Success Coach
Job Type Staff
FT/PT Full-Time
Employee Class Description Staff exempt
General Position Description Responsible for providing personalized holistic student support and coaching. The Student Success Coach provides learning opportunities as well as creates conditions that lead to the achievement of students' academic and career goals. The Student Success Coach will also monitor student persistence and progression towards graduation utilizing appropriate advising technology. Ensures compliance with degree program requirements and college policy as well as with federal, and state regulations.
Flexible Work Arrangement Majority/Primarily On-site: Employee performs the majority of job duties on-site, but may occasionally work remotely.
Grade 2027
Exemption Status Exempt
Posting Number S3750P
Location(s) Orlando, FL 32801 - Downtown Campus
Proposed Work Schedule (Please note hours subject to change based on business needs) Monday through Friday between the hours of 8:00 a.m. and 7:00 p.m.
Exact hours will be determined after the hiring process.
Occasional evenings and weekends may be required.
Hours are subject to change based on departmental needs.
Number of Vacancies 4
Posting Start Date 02/06/2026
Posting End Date Open Until Filled Yes
Quicklink for Posting Posting Detail Information
Temporary Position (Temp or Grant Funded) Details Salary Range $44,389 - 47,938 Per Year
Essential Job Functions
Description of Job Function 1. Provides students with personalized holistic student support and coaching. Guides and recommends Valencia resources, such as academic, non-academic, and community resources, to support academic progression and career success.
Description of Job Function 2. Serves as the point of contact to assigned cohorts and supports students as they navigate college policies and procedures and other institutional resources.
Description of Job Function 3. Uses technology to leverage a cohort-based coaching model and support students seeking guidance and support; maintains, tracks, and reports on student outreach, engagement, and established outcomes.
Description of Job Function 4. Supports students in developing an educational plan by evaluating college placement test results, degree audits, and transfer credits to guide students with course selections. Provides strategies to help students with identifying educational and career goals as well as selecting a degree pathway.
Description of Job Function 5. Provides holistic coaching through a variety of service delivery modes (e.g., group coaching, one-on-one coaching, online coaching, etc.) in response to student needs, enrollment trends, and changing campus environments.
Description of Job Function 6. Manages and analyzes caseload data to monitor students' academic progress. Disseminates information accurately and concisely as required, keeping detailed records, and providing appropriate referrals based on students' needs.
Description of Job Function 7. Collaborates with the coaching leadership team to develop and implement proactive strategies aimed at improving the student experience and supporting the college's student persistence and graduation objectives.
Description of Job Function 8. Develops and facilitates educational opportunities (e.g., events, presentations, information sessions, etc.) designed to enhance student learning outcomes and increase student engagement. Participates in the new student onboarding experience.
Description of Job Function 9. Participates in departmental, advisory, and curriculum meetings to stay informed on program developments, career and occupational trends, and updates to college policies and procedures.
Description of Job Function 10. Perform other related duties as assigned.
Job Tags
Full time, Temporary work, Remote work, Monday to Friday, Flexible hours, Afternoon shift