Job Description

Non Instructional/Support Services - Position - Other Job Number 4600321136 Open Date 05/07/2026 Closing Date 06/07/2026 General Definition of Work The Director of Benefits and Risk Management, under minimal supervision, performs senior level work with considerable decision-making discretion planning, managing, and implementing a comprehensive insurance and risk management program. Employee will oversee district risk management benefits, employee healthcare administration/flex benefits, ADA, ACA, and workers' compensation. Employee performs advanced and supervisory work to carry out Board of Education policies and procedures related to risk management, employee healthcare administration/flex benefits, ADA, ACA, and workers' compensation under the direction of the Executive Director of Benefits and Risk Management. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Market PG 10/Full-time, 12 months Reports To Executive Director of Benefits and Risk Management Place of Work The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time. Essential Functions Adhere to all state, federal, and local laws, policies, and procedures Lead, manage, supervise, and evaluate assigned programs/staff Oversee, plan, manage, and implement the risk management, employee benefits, and workers' compensation program ensuring compliance with state and federal benefit statutes Oversee insurance benefit concerns along with reporting and reconciliation problems Supervise and administer insurance plans in compliance with carrier policies, ACA, COBRA, FMLA and Section 125 Cafeteria benefits regulations Supervise, administer, and coordinate WC with FMLA Oversee employee benefits administration/exceptions/verifications as often as needed to ensure employees are established in payroll with accurate billing and proof of coverage Collaborate with insurance broker to maintain quality plans/customer service Oversee and facilitate the annual enrollment process in insurance and cafeteria plans Oversee/facilitate enrollment in insurance plans including medical, dental, vision, life and voluntary supplemental plans Prepare/create various reports using carrier software, spreadsheets, as needed/required Oversee and maintain up to date benefits material in and on multiple platforms Oversee, manage, calculate premium adjustments and complete weekly payroll uploads to platform for insurance payroll deductions, changes, and discrepancies Maintain a variety of insurance records including carrier contracts, and employee records for reference and audits Collaborate with district administration to provide required training on workplace-related safety practices, relevant job-or activity-specific safety and emergency procedures Provide specialized consultation and subject matter expertise in evaluating requests for accommodation in compliance with state and federal laws Serve as subject matter expert for ADA, ACA, and WC Facilitate staff meetings and attend other related meetings as needed/required Complete local, state, or federal surveys and reports accurately and promptly Participate in professional development workshops and leadership training Create an inclusive environment with positive communication/public relations Perform related work as assigned or required Knowledge, Skills, Abilities Comprehensive in-depth knowledge and understanding of the principles, practices, and procedures of public school system policies and human resources programs Comprehensive knowledge of federal, state, and local regulatory requirements applicable to school system human resources programs Knowledge of state statutes, federal laws/rules/policies, and regulations regarding employee benefits and workers' compensation Skilled in technology with demonstrated ability to use spreadsheet software and word processing software Demonstrated problem solving and conflict resolution skills requiring independent judgment to appropriately apply knowledge of policy, employment laws and/or regulations Ability to maintain professional and emotional control under stress Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor Ability to learn and use specialized tools, equipment or software related to business needs Ability to develop and monitor a budget Ability to evaluate staff Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations Ability to communicate effectively Ability to reason, make judgments, and maintain effective working relationships Ability to employ positive communication skills in all settings/mediums Ability to problem-solve utilizing sound judgment Ability to maintain confidentiality regarding school system business Ability to take initiative, work independently, and exercise sound judgement Ability to develop related charts, graphs, reports, and records pertaining to school planning and strategy Ability to conceptualize, initiate, monitor, and evaluate new and/or current programs Demonstrated ability to perform detailed work, planning, risk assessments, and associated risk mitigation actions Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment Education and Experience Bachelor's degree in risk management, human resources, or related area required Minimum of five (5) years' experience overseeing ADA, WC, FMLA preferred Equivalent combination of experience and education Special Requirements Possess and maintain a valid Driver's License or ability to provide own transportation Travel to school district buildings and professional meetings Physical Requirements/Working Conditions Work requires the occasional exertion of up to ten pounds of force Work regularly requires exchange of accurate and detailed information through oral and written communication Constantly operates a computer and other office business equipment Ability to remain in stationary position for required meetings/work Ability to move to other work locations Visual acuity requires preparing and analyzing written or computer data, determining the accuracy and thoroughness of work, and observing general surroundings and activities Hearing is required to perceive information at normal spoken word levels, and to receive detailed information through oral communications Work requires preparing and analyzing written or computer data, operating standard office equipment, and the use of advanced technology Work occasionally requires exposure to outdoor weather conditions Work is generally in a moderately noisy location (e.g., business office, light traffic) Requires the ability to deal with people beyond giving and receiving instructions Must be adaptable to performing under mild to high levels of stress In compliance with Federal Law, Charlotte - Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age or disability. 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